Why is my Followers report blank and I don't see any numbers?

We need at least a week (starting from the day you have connected your social media page) to collect the data and build this report.

Because the Number of Followers is the only metric that can't be calculated retroactively: social networks' APIs don't provide this data. We can calculate current values for the Followers metric only starting from the day you have connected your social media page to TrueSocialMetrics and onwards. For the historical data about Followers (before the day of the connection) we use an Interpolation technique - building the trend for the past values based on the present values of the Number of Followers.

How do you calculate Shares for Instagram?

Shares for Instagram are calculated as the number of times the link to your Instagram post was shared on other social sharing sites: Pinterest, StumbleUpon, Reddit, Digg, Twitter, Facebook, Linkedin.

For some social networks (Blog, YouTube, Linkedin, Tumblr, Instagram, Slideshare, Vimeo) we additionally collect data from other places besides the channel (e.g., Disqus, Delicious, StumbleUpon, Reddit, Digg).

Read more about data collection sources here.

How do we define 'Followers' for each social network?

Read more about data collection sources here.